We are here to help
Contact & help.
We are putting the final support details in place so every message has a clear, helpful home.
Customer support details
The official support email and contact hours are being confirmed before public launch. We have intentionally not copied old contact details until they are verified.
Contact channel to be confirmedBefore you get in touch
Our FAQs cover box contents, Brave Bites, product suitability, subscriptions and delivery information that will be confirmed with the launch policies.
Read FAQsFor parents & carers
If you are looking for a calm starting point, lived-experience reassurance or independent specialist signposting, our Family Support hub is ready for you.
Visit family support